1. PLATFORM STATUS AND INTENDED USE

IVC Health is a digital wellness and care‑navigation platform designed to provide general wellness insights, wellbeing education, and lifestyle awareness tools, and to facilitate optional access to independent third‑party professional services.

The IVC Health Digital Wellness Platform and related digital services:

• Are not medical devices

• Have not been evaluated, approved, or cleared by the FDA, SAHPRA, or any other medical or health regulatory authority

• Do not provide medical diagnosis, treatment, monitoring, or medical advice

• Are not intended to diagnose, treat, cure, prevent, or manage any disease or medical condition

2. GENERAL WELLNESS & INFORMATIONAL CONTENT ONLY

All wellness insights, indicators, scores, trends, educational material, AI‑generated outputs, or other information made available through the Platform are:

• Non‑clinical

• Informational only

• Intended solely to support general wellbeing awareness and self‑reflection

This content does not replace professional medical advice and must not be relied upon for medical decision‑making or as a substitute for consultation with a qualified healthcare professional.

3. CAMERA‑BASED WELLNESS TECHNOLOGY (rPPG)

The Platform may use camera‑based signal analysis technology, including remote photoplethysmography (rPPG), to generate general wellness indicators.

These outputs:

• Are not medical measurements

• Are non‑diagnostic and non‑clinical

• Have not been reviewed or approved by any medical regulatory authority

• Are not intended for diagnosis, treatment, monitoring, or prevention of disease

No facial images, biometric identifiers, or video recordings are stored or transmitted during this process.

4. NO MEDICAL OR PROFESSIONAL ADVICE

The IVC Health Digital Wellness Platform does not provide professional advice of any kind, including medical, legal, financial, or therapeutic advice.

Users are strongly encouraged to consult qualified professionals before making decisions related to health, wellbeing, treatment, or lifestyle changes.

Any reliance on Platform content is entirely at the user’s own risk.

5. THIRD‑PARTY PROFESSIONAL SERVICES

IVC Health may facilitate access to independent third‑party healthcare or wellness professionals.

These services are:

• Optional

• Provided independently of IVC Health

• Governed by the provider’s own terms, licensing, and professional obligations

IVC Health does not control, supervise, or provide medical or professional services and assumes no responsibility or liability for outcomes arising from third‑party services.

6. DATA SOURCES, ACCURACY & AI CONTENT

The Platform may integrate data from third‑party sources, user‑provided inputs, wearable devices, or automated systems.

IVC Health:

• Does not guarantee the accuracy, completeness, or timeliness of data or outputs

• Does not validate or verify third‑party data sources

• Disclaims liability for errors, omissions, delays, or inaccuracies

AI‑generated content is provided to enhance user experience only and does not constitute professional advice.

7. ASSUMPTION OF RISK

Use of the Platform, its content, wellness insights, and features is entirely at the user’s own risk.

Outcomes may vary significantly between individuals. Users are responsible for verifying information and exercising appropriate judgment before acting on any content provided.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, IVC Health, its affiliates, directors, employees, licensors, partners, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use or inability to use the Platform

• Reliance on wellness insights or content

• Third‑party services or data

• AI‑generated outputs

• Camera‑based wellness features

9. MAXIMUM LIABILITY CAP

Where liability cannot be excluded under applicable law, the total cumulative liability of IVC Health for any claim shall be strictly limited to the amount paid by the user, if any, for access to the IVC Health Digital Wellness Platform.

10. EMERGENCY NOTICE

The Platform is not intended for emergency use.

If you believe you are experiencing a medical emergency, contact local emergency services immediately.

CONTACT INFORMATION

• support@ivc.health

• +27 12 051 3383